Account FAQ > Billing Contact

What is the billing contact?
The billing contact is the person designated to receive the email for domain name registration and renewal fees. The billing contact should be in a position to ensure prompt payment of fees.

Why do I not see my credit card information?
DomainProcessor does not charge any fee for it's services. The only charge is by for the ownership of your domain name. Therefore, DomainProcessor does not retain your credit card information.

Will I be informed to renew my domain name?
Yes. An email will be sent to you before the end of the term to renew your domain name. If you would like to continue the ownership of your domain name, you can choose to make the payment to the registrar for the desired term.

Step-by-step instructions to modifying the billing contact

Step 1
Login to your Account Manger by entering your username and password.

Step 2
Select the domain name that you would like to modify.

Step 3
Then click on the Billing Contact from the menu located on the left hand side of page.

Step 4
Click the "Modify" button at the bottom of the page to edit information.

Step 5
Type in the new information in the provided fields. If you would like to update the organization/admin/tech contact with the same information, select the check box. When you are done, click the "Update Now" button. Your information will be updated within 24 hrs.

I still have questions after reading the FAQ, whom should I contact?
Please click here to email your inquiries to our staff. We will respond to your question within 24 hours.

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