December 12, 2019
ACCOUNT MANAGER LOGIN | VIEW CART 
 
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Help > Transfer/Changes > Email Change >
Email Change FAQ



• How do I change the contact email associated with my domain name?
For domain names registered after June 21, 2000, login to your Account Manager to make changes to the contact email (administrative, billing, or technical).



• I forgot my password to the Account Manager and I tried to retrieve it. But the password is sent to my old email which is not valid and I have no access to it. What should I do?
You will need to update your profile with the new email address by providing necessary documents. Please go to the Email Change page to print out the forms to  change the email associated with your domain name.




• How do I update my profile with a new email address?
Please log into your Account Manager to update the contact email. If you are unable to log in to the Account Manager and unable to retrieve your password because you no long have access to the old email, please go to Email Change page to print out the email change request form. 




• How much does it cost to update my contact email address?
There is no fee to change/update the contact email address.




• How long does it take for the new contact email address to be updated?
The changes you make to the contact email address will be updated in the Whois database within 24hrs. If you are changing the contact email to a new email address by mail/fax, it will take approximately 2 weeks for the request to process.




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